Need some help?

Welcome to Naturally Gifted's help page where you will find answers to all your questions plus other handy information.

We love hearing from our customers and are always looking for ways to improve your experience with us. We want Naturally Gifted to offer great choice, fantastic customer service and be the easiest gift you will ever buy.

There are a number of topics which we often get questions about - how long it takes to receive a gift, payment options, whether gifts can be returned etc.  So, we have packaged them all up here in one easy place for you to find. Of course, if you would still like to call or email us, we would love to hear from you.

Simply select a help topic or have a look at our most frequently asked questions below.

How do I know if a gift is in stock?

What payment methods can I use?

How do I know buying online in secure?

How can I find out how much delivery is before I order?

Can I order in bulk?

Can I order a number of gifts all to be sent to different addresses?

Can I send gifts to international addresses?

How long does it take for a gift to be dispatched delivered?

Can I track my order?

What happens if I change my mind?

Can I cancel my order?

When can I get a refund?

All the important bits you need to know

Who we are and what we do

What our customers have to say

Why is Naturally Gifted different?

Is everything organic?

How do I know that a product is certificated organic or Fairtrade?

Still can't find what you are looking for? Contact us